Our Services

🕒 24/7 Nationwide IT Support

We provide round-the-clock managed IT services, covering remote troubleshooting, onsite dispatch, and SLA-based service delivery. Every task is backed by strict service standards to ensure reliability, accountability, and consistent performance — anytime, anywhere.


🌐 Multilingual Helpdesk

Our 24/7 service desk supports Mandarin, Cantonese, and English. With Tier 1 to Tier 4 technical experts, we offer fast, effective responses that reduce downtime and keep your business running smoothly.


🎓 Certified Expertise On-Demand

With over 150 certified engineers across 70+ specialties, our team brings deep technical knowledge — ready to assist with complex challenges or specific one-off issues.


☁️ Cloud Solutions & Support

We design and implement cloud systems tailored to local compliance and operational needs — including compute, storage, multi-cloud backup, database management, and ICP hosting.


📦 Project-Based IT Delivery

Our certified PMO team leads complex IT infrastructure projects — from solution design and task breakdown to risk control and final delivery — ensuring timely and high-quality outcomes.


🔧 Hardware Maintenance & Warranty

We help keep mission-critical hardware in peak condition. From performance monitoring to incident response, our support team ensures stability and continuity for your core IT systems.

Who is Pinnacle Systems?

Pinnacle leverages technology to solve challenges, enhance workplaces, and connect people globally.

We are a one-stop IT solution provider focused on system integration and IT service management. With a strong service framework, technical expertise, and ongoing innovation, we deliver customized solutions in partnership with leading global IT vendors across various industries.